Accepting Payments in a Telegram Bot: Checkout Inside the Chat

You can accept payment right inside Telegram: the customer follows a link inside the chat, pays, and immediately gets access to the materials — without switching to a website or waiting for an email. Let's look at how this works and what happens after payment.

Why In-Chat Payment Is More Convenient Than a Separate Page

When a customer is already in a conversation with the bot and ready to buy, every extra step increases the chance they will get distracted or change their mind. A payment link inside the chat removes that gap: the person stays in one place from the first question through to receiving access.

For the infobusiness this is especially relevant: the audience is used to Telegram, the chat feels like a personal space, and paying "without leaving the bot" fits naturally into that experience.

How Payment Processing Is Connected

Talvio works with several payment providers — Prodamus, CloudPayments, Robokassa — and the connection is made in account settings. Once a provider is connected, you create payment links directly in the scenario editor: set a name, an amount, and what the customer receives after paying.

In the sales funnel, the payment link becomes one step in the scenario: the bot guides the customer through the branch and at the right moment sends the payment link. No manual involvement required.

The choice of provider depends on your business situation: each has its own fee structure, supported cards, and settlement format. On the Talvio side, the connection process is identical for all supported providers — the only difference is which account and keys you enter in the settings.

What the Bot Does After a Successful Payment

After payment confirmation, the bot automatically delivers what you configured: access to a private Telegram channel or group, a link to materials, instructions for getting started, a booking confirmation.

Delivery happens immediately — no delay and no manual check on your part. If the payment did not go through or the customer abandoned the process without completing it, the scenario can send a reminder after a set time — once, without persistent follow-ups.

Upselling in the Chat

After a payment, the customer is open to further interaction — they have just made a decision and feel good about it. This is a good moment to offer a related product or an upgrade.

The bot can do this automatically: after confirming the main payment, it sends a short message with an additional offer and a button. The offer needs to be specific and relevant — not just "check out more", but something logically connected to what the person has already purchased.

How to Set Up on Talvio

Talvio connects payment providers, creates payment links inside scenarios, and automatically grants access after a successful payment. You can start on the free plan (no card required); connecting payment providers and automatic post-payment actions are available on the Pro plan at 2990 ₽/mo. Personal data is processed under 152-FZ: the operator is a sole proprietor (ИП) listed in the Roskomnadzor register.

Connect payment processing and set up automatic access delivery on Talvio.