An AI bot answers customers, runs your funnel and takes payment right in the chat — on Instagram*, Telegram and MAX. No code.
An AI chatbot is an automated assistant in your messaging app that handles customer conversations so you don't have to. Talvio builds AI bots for Instagram*, Telegram and MAX: they understand natural language, match your brand's voice and carry the customer through to purchase with little input from you. For an online seller, that means a first message in Direct or chat never goes unanswered — even at night or on weekends: the bot replies right away, while interest is still hot, takes the order and collects payment. You set it up once, and from then on it works around the clock and frees you from repetitive back-and-forth.
The bot understands exactly what a customer is asking and replies with useful, contextual answers — whether that's a price, stock availability, a size or delivery terms. It doesn't just fire back canned replies: AI reads the full conversation and picks the right tone. When a customer hesitates or asks follow-up questions, it calmly handles objections and nudges them toward a decision. And when a request falls outside the script, it hands the conversation to you instead of inventing an answer. Your customers feel heard; you get your time back.
Every chatbot in Talvio is wired into a funnel. It knows where each customer is in the journey, what to offer next and when to send a payment link. You build the script in the visual editor — no code needed: describe the goal in plain words and the bot follows the sequence precisely. Along the way it stores the customer's answers, sends the right materials, pauses to warm up interest and branches the conversation by reply: one path for buyers ready now, another for those who need time to think.
When a customer is ready to buy, the bot generates a payment link and sends it inside the conversation — no redirects to third-party pages, no long forms. After payment the order is confirmed automatically: the bot logs the purchase, thanks the customer and continues the script — for example, granting access to the product or passing the order on for fulfilment. Payment happens where the customer already is, so more people reach checkout, and you don't have to issue invoices or reconcile payments by hand.
One bot, three channels. Set up the script once and run it on Instagram* Direct, Telegram and MAX at the same time, without duplicating work per platform. The bot reacts to Direct messages, to comments under posts and to keywords in chats, so it catches the customer wherever they already are. All conversations, contacts and analytics live in one Talvio dashboard, so you see the full sales picture without switching apps. WhatsApp, VK and website chat are in development.
To launch an AI bot in Talvio you don't need a developer. Connect Instagram*, Telegram or MAX in a couple of clicks, describe the task in the visual editor and hit Go. You can set the bot's tone of voice, load your product and pricing details and test the replies in a preview mode before it goes live. Changing the script, fixing a message or adding a step later is just as simple — right while the bot is running. There's a free tier to try it out; full access comes with the «Pro» plan at 2990 ₽ per month.
A regular bot follows rigid rules: ask the right question and get the preset answer; phrase it differently and the bot is lost. An AI chatbot understands natural language and conversational context, so it replies meaningfully even when a customer words things their own way. Talvio uses AI to pick the right answer, not just to match a keyword.
Instagram* (Direct), Telegram and MAX are available today. WhatsApp, VK and website chat are in development.
No. Talvio is a no-code builder. Connect your channel, describe the task in the visual editor and launch. No programming required.
Yes. The bot generates a payment link from your connected payment provider and sends it to the customer in the conversation. After payment the order is confirmed automatically — the customer never leaves the chat.
Talvio processes each message with a language model that determines meaning rather than just matching keywords. The bot considers the full context of the conversation, so replies feel natural and on-point.
There is a free tier with no card required so you can try it out. Full access to all features comes with the «Pro» plan at 2990 ₽ per month.
Talvio is built with Russian personal-data law in mind: the operator is listed in the Roskomnadzor registry (reg. no. 77-26-546865), data access is isolated per account and processing is described in the Privacy Policy. Each user remains the controller of their own customers' personal data and relies on their own consents.
Setup takes a few minutes, no card is required, and you can cancel anytime.
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